Frequently Asked Questions
Everything you need to know about our research compounds, ordering process, and laboratory standards.
🧪 Products & Research
What research compounds do you currently offer?
We currently specialize in Retatrutide, the groundbreaking triple-receptor agonist available in research-grade concentrations:
- Retatrutide 10mg - Precision-dosed for dose-escalation research protocols
- Retatrutide 20mg - Higher concentration for advanced research applications
- Bacteriostatic Water with 0.9% Benzyl Alcohol - Pharmaceutical-grade reconstitution solution
Expanding the Standard: We're systematically building a comprehensive research compound portfolio that meets the rigorous demands researchers deserve. Our expansion follows strict quality protocols to ensure every new compound maintains our unwavering commitment to purity and scientific integrity.
What is Retatrutide and what makes it unique?
Retatrutide (LY-3437943) is a novel triple-receptor agonist that targets:
- GLP-1 receptors - Glucose regulation and appetite control
- GIP receptors - Incretin hormone pathway
- Glucagon receptors - Energy expenditure and fat metabolism
Research Use Only: All compounds are intended strictly for laboratory research and in-vitro studies. Not approved for human consumption or medical applications.
How do I verify the quality and purity of your compounds?
Every batch undergoes our rigorous dual-verification protocol that sets the industry standard:
- Independent Third-Party Verification - Janoshik Analytical Laboratory (EU) for comprehensive analysis
- Domestic Laboratory Confirmation - Additional verification through accredited U.S.-based analytical facilities
- Transparent Documentation - All COAs posted publicly with batch traceability
We don't rely on assumptions — we validate every step. This dual-laboratory approach ensures reproducibility and gives researchers the confidence that comes from verified, research-grade compounds.
Every certificate includes detailed analytical methods (HPLC, mass spectrometry), purity percentages, and composition verification — because researchers deserve complete transparency about their research tools.
Do you provide reconstitution and handling guidance?
Yes! Each order includes comprehensive documentation:
- Storage Guidelines - Proper storage conditions for maximum stability
- Reconstitution Protocol - Step-by-step mixing instructions
- Sterile Technique Tips - Best practices for contamination prevention
- Dilution Ratio Calculator - Coming soon on our dedicated research support page
📦 Orders & Shipping
What are your current pricing and discount structure?
Transparent, Research-Focused Pricing:
- Retatrutide 10mg: $85.00
- Retatrutide 20mg: $145.00
- Bacteriostatic Water: $10.00
Research Volume Incentive: Purchase 2 or more vials and receive complimentary Bacteriostatic Water — because proper reconstitution is essential for reliable research results.
Planned Enhancements: As we expand our compound portfolio, we're developing comprehensive volume pricing (20-30% research savings), loyalty recognition programs, and institutional pricing tiers that reflect our commitment to supporting serious research endeavors.
Our pricing philosophy: Fair value for uncompromising quality — no hidden fees, no quality shortcuts, just transparent pricing for research-grade compounds.
How quickly do orders ship?
- Processing Time: All orders ship within 48 hours
- Shipping Method: USPS Priority Mail Flat Rate
- Delivery Time: Typically 2-3 business days within the continental US
- Cold Chain: Products are kept in cold storage and packed immediately before shipping
Orders are packaged with discrete, secure packaging to ensure product integrity and confidential delivery.
Do you ship internationally?
Currently, we ship within the United States only.
We're researching international shipping regulations and may expand to select countries in the future. International shipping involves complex legal considerations for research compounds that we're carefully evaluating.
If you're located outside the US, please check back with us as we may announce international shipping options in the coming months.
What payment methods do you accept?
We use Stripe as our payment processor, which accepts:
- All major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- Google Pay
- Apple Pay (where supported)
Do I need to create an account to order?
Currently, no account creation is required - you can checkout as a guest.
Coming Soon: We're developing a customer account system that will allow you to:
- View order history and tracking
- Quick reorder functionality
- Loyalty points program
- Exclusive member discounts
🔬 Storage & Handling
How should I store my compounds before reconstitution?
Lyophilized (powder) compounds should be stored:
- Temperature: Cool environment (room temperature acceptable short-term)
- Light: Dark location away from direct sunlight
- Moisture: Dry environment - avoid humidity
- Long-term: For extended storage, use waterproof container in freezer
Important: Avoid freeze-thaw cycles once frozen, as this can degrade the compound structure.
What happens after I reconstitute the compound?
Post-reconstitution storage:
- Refrigeration Required: Store in refrigerator (2-8°C / 36-46°F)
- Stability Period: Approximately 30 days when properly stored
- Sterile Technique: Always use sterile practices to extend viability
- Container: Keep in sterile vial with rubber stopper
Proper sterile technique during each use significantly extends the compound's stability beyond the standard 30-day guideline.
Do you provide reconstitution instructions?
Yes! Every order includes detailed reconstitution guidance covering:
- Dilution ratios for different research concentrations
- Step-by-step mixing protocol
- Sterile technique best practices
- Equipment recommendations
Why is sterile technique important for research compounds?
Sterile technique is crucial for:
- Preventing contamination that could compromise research results
- Maintaining compound integrity and extending viability
- Ensuring reproducible results in research protocols
- Laboratory safety standards compliance
📋 Policies & Support
What is your return and refund policy?
Standard Policy:
- No returns accepted due to the nature of research compounds
- Damaged shipments: We will replace products that arrive damaged
- Reporting window: Damage must be reported within 48 hours of delivery
- Photo documentation: Pictures of damaged packaging/product required
Important: Once opened and handled, research compounds cannot be returned for safety and regulatory reasons.
Are there age restrictions for ordering?
Minimum age requirement: 21 years old
- By placing an order, you confirm you meet the age requirement
- Research compounds are intended for qualified researchers and institutions
- All purchasers assume responsibility for compliance with applicable regulations
What regulatory compliance should I be aware of?
Uncompromising Research Standards: All compounds are exclusively for laboratory research applications. These products are:
Our commitment to scientific integrity means complete transparency about intended use. Every researcher assumes full responsibility for compliance with local, state, and federal regulations governing research chemical usage.
We maintain this standard not just for legal compliance, but because the advancement of legitimate scientific research depends on responsible practices and clear ethical boundaries.
- NOT for human consumption
- NOT approved by FDA for medical use
- NOT intended for veterinary applications
- Research-grade chemicals only for in-vitro and laboratory studies
How can I contact customer support?
Our research support team is here to assist with:
- Product specifications and technical documentation
- Order status and shipping updates
- Storage and handling protocols
- Laboratory best practices and reconstitution guidance
Contact Methods:
We believe researchers deserve responsive, knowledgeable support that matches the quality of our compounds.
- Contact Form: https://bltchem.store/contact/
- Direct Email: service@bltchem.store
- Response Time: Within 24 hours during business days
Will you be expanding your product line?
Absolutely. We're methodically building the premier research compound platform — a comprehensive resource where researchers can access verified, high-purity compounds for diverse research applications.
Phase 1 (Current): Retatrutide specialization with proven dual-laboratory verification systems
Phase 2 (Near-term) — Comprehensive Research Portfolio:
Metabolic & Weight Management Research:
- Semaglutide, Tirzepatide - GLP-1 receptor pathway research
- CJC-1295, Ipamorelin - Growth hormone release mechanisms
- AOD-9604, Tesamorelin - Targeted adipose tissue research
- MOTS-c - Mitochondrial function and energy metabolism
- BPC-157, TB-500 - Individual and blended formulations
- GHK-Cu/BPC-157/TB-500 Blend - Multi-pathway healing research
- IGF-1 LR3 - Anabolic pathway and tissue regeneration studies
- GHK-Cu - Collagen synthesis and cellular repair
- Thymosin Alpha-1 - Immune system modulation
- Sermorelin - Growth hormone releasing research
- Collagen peptides - Structural protein research
- Custom Research Stacks: Tailored compound combinations for specific research goals
- Performance Research Compounds: Creatine variants, amino acid complexes
- Nutritional Research Formulations: Vitamin and mineral research compounds
- Research Consultation Services: Protocol development and compound selection guidance
Questions Not Covered Here?
Our research support specialists are ready to provide detailed information about product specifications, laboratory protocols, or technical guidance for your research applications.
Contact Our Research Team